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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matias Salguero

March 6, 2026

5  out of  5
rating by Matias Salguero
"Excelente como siempre, muy satisfecho con el servicio que brindas. Gracias totales"
We responded:
"Glad you had a pleasant experience."
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Berenice Burns

March 4, 2026

5  out of  5
rating by Berenice Burns
"Shortly after switching over to State Farm I got into an accident 2 days later. I was interested in how the process would work with State Farm. An agent called me quickly to discuss the incident and document my claim and get the report. She was very professional and kind. Jenifer also helped us save on other insurance costs so were happy we switched over."
We responded:
"Wow, thank you for the 5-star review, Berenice! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Valerie Duarte

March 4, 2026

5  out of  5
rating by Valerie Duarte
"Working with Jenifer Luby has been amazing since the beginning and she made the entire process feel simple and stress free. She is always quick to respond and genuinely cares about making sure everything is handled the right way. In my experience she has done a lot more than any other insurance agent has done for us in the past and that level of professionalism is hard to find. So if you're looking for someone reliable, knowledgeable and easy to work with, I can't recommend Jenifer enough!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oswego to know that you had such a wonderful experience with us here on State Farm Agent Rick Weissenhofer’s Team."
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Brianne Soles

March 3, 2026

5  out of  5
rating by Brianne Soles
"Jenifer is great! Love her and all the hard work she puts into her job!!"
We responded:
"Thank you for the fantastic review, Brianne! We are always here to help with your insurance needs here in Oswego . "
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Mauricio Sosa

February 19, 2026

5  out of  5
rating by Mauricio Sosa
"Muy buen servicio el de Jeni es muy amable y eficiente en su trabajo nos ayudó muchísimo en cualquier problema y duda que tuve 100% recomendable"
We responded:
"Mauricio, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Weissenhofer’s Team is just a call or email away!"
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Marci Colin

February 19, 2026

5  out of  5
rating by Marci Colin
"If you want an insurance quote, make sure you ask for Jenifer Luby!! She always finds the best discounts and cares so deeply for all of her clients!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jorge Chacon

February 3, 2026

5  out of  5
rating by Jorge Chacon
"Great service, spoke with Mike received excellent customer service."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Aaron Luby

January 30, 2026

5  out of  5
rating by Aaron Luby
"Jenifer is extremely professional And knowledgeable about State Farm products, and insurance lines. Ricks Agency is excellent and we’ve been with them for 10 years!!!"
We responded:
"Wow, thank you for the 5-star review, Aaron! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Aaron, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Weissenhofer’s Team is just a call or email away! "
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Chris Miller

January 28, 2026

5  out of  5
rating by Chris Miller
"No matter the issue Rick and his team take care of it. They are all very knowledgeable and informative of any and all issues."
We responded:
"We appreciate your review, Chris. We are so happy that you had such a wonderful experience with State Farm Agent Rick Weissenhofer’s Team here in Oswego ! "
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maria cuaxil

January 28, 2026

5  out of  5
rating by maria cuaxil
"Jennifer is so helpful and kind always helping me out !! Great customer service"
We responded:
"Thank you for the 5-star review, maria! Here on State Farm Agent Rick Weissenhofer’s Team, we are proud to serve our community and appreciate your recognition. "
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Jordan Vargas

August 29, 2025

5  out of  5
rating by Jordan Vargas
"Mike helped me today and was very helpful and answered all my questions. I started a new policy with no more questions left because he explained it all very well! Very impressed"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bonnie

May 30, 2025

5  out of  5
rating by Bonnie
"I've contacted Rick and Mike at State Farm several times this year for various insurance needs, and each time they've exceeded my expectations. They respond quickly with knowledgeable guidance, helping us secure great coverage at an excellent price. Highly recommend their services!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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sophie wallace

May 13, 2025

5  out of  5
rating by sophie wallace
"Had such a great experience! Thanks to Mike, I was able to get a quote and get signed up very quickly. He explained everything very thoroughly and was very professional!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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oz sala

February 12, 2025

5  out of  5
rating by oz sala
"Great costumer service, this office everyone is polite and friendly and willing to help you out with any concerns. Thank you"
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Julie Nutt

October 18, 2024

5  out of  5
rating by Julie Nutt
"I got the help I needed when I needed it! Very satisfied with the service!!"
We responded:
"Im glad you had a good experience with my office. We are always haply to help and we thank you for your business!"
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Enrika Simson

October 2, 2024

5  out of  5
rating by Enrika Simson
"Today Rick assistance me a lot! He sends me insurance card exactly the time that I need it (The police don’t like to wait 😉)I So appreciate He is assisting me with this today!!!!!!!!"
We responded:
"Serving you is what we are here for. Appreciate your continued business!"
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nicole wilson

September 30, 2024

5  out of  5
rating by nicole wilson
"I have been a client of theirs for years. Always great customer service. Mike helped me today with adding new coverage and changing some coverage. I had a lot of questions and he took his time to answer all of them and help me."
We responded:
"Thanks Nicole, appreciate you sharing your experience with Michael. We hope to continue to assist you!"
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Jason Bledsoe

August 30, 2024

5  out of  5
rating by Jason Bledsoe
"I have been with Insurance Agent Rick Weissenhofer since 2011. My family has experienced excellent service and has always received a timely response to any questions we may have. The office works well as a team and is always there to help. Also, my claims experience has been limited but always excellent. I strongly recommend giving the office a call for any of your insurance needs."
We responded:
"Thanks for your business over the years, we appreciate you!"
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Riley Clark

August 29, 2024

5  out of  5
rating by Riley Clark
"Amazing office full of very pleasant and helpful people! I have not had to use them often, but they go out of their way to ensure your issue is fixed. Highly recommend."
We responded:
"Thanks Riley."
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Jojo Miranda

August 28, 2024

5  out of  5
rating by Jojo Miranda
"My family and I recently switched over to State Farm insurance looking for the right plan to suit all of our needs. Mike assisted us through the whole process giving us great insight on which plans would be beneficial for us now and going forward, would highly recommend this agency for all insurance needs!"
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Dan Lee

August 20, 2024

5  out of  5
rating by Dan Lee
"I have been doing business with Rick and his team for many years now. They are very responsive and helpful! I won't go anywhere else. When I have had claims they were handled efficiently and very fair. I'm very happy with State Farm Insurance!"
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Maribel Rios

June 24, 2024

5  out of  5
rating by Maribel Rios
"5 starts to Jennifer. The costumer service she Always provides is excellent. I was referred to her by another happy costumer. Thank you Jennifer."
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Michelle Wicyk

June 6, 2024

5  out of  5
rating by Michelle Wicyk
"I had such a great experience getting life insurance! Mike helped me find the right plan for me and my family. He was so pleasant to work with and had a deep understanding of each plan."
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Nicole Tellez

May 29, 2024

5  out of  5
rating by Nicole Tellez
"Jenifer was amazing! I got my families life insurance through her, & she was very patient to answer any questions I had."
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Brian Boorom

May 21, 2024

5  out of  5
rating by Brian Boorom
"Rick and Elizabeth are great to work with."