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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yuly Maribel

July 25, 2026

5  out of  5
rating by Yuly Maribel
"I had an excellent experience with State Farm, especially thanks to Jennifer Luby. She was incredibly knowledgeable, patient, and professional throughout the entire process.

Jennifer took the time to clearly explain all of my coverage options, the benefits of being insured with State Farm, and answered every question I had without making me feel rushed. She also walked me through how to use the State Farm app step by step, making it easy to understand and helping me feel confident managing my policy.

What stood out the most was how clear and thorough her explanations were. She made insurance feel much less overwhelming and made sure I understood exactly what I was paying for and how I could get the most value from my policy. Her friendly attitude and willingness to help made the entire experience stress-free.

If you’re looking for someone who genuinely cares about her clients and provides outstanding customer service, I highly recommend Jennifer Luby. She goes above and beyond to make sure you feel informed, supported, and confident in your decisions. Thank you, Jennifer, for making the process so easy and for providing such exceptional service!"
We responded:
"Hi Yuly, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Rick Weissenhofer’s team.  Please reach out to us if any questions come up!  - Rick Weissenhofer’s Insurance Team "
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Anthony Clayton

July 23, 2026

5  out of  5
rating by Anthony Clayton
"Elizabeth was very nice and helpful she solved are situation in about hours thank you so much for your help and thank you and everyone at state farm for the nice birthday cardj"
We responded:
"Thank you for your positive review!"
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Camila Santa

July 20, 2026

5  out of  5
rating by Camila Santa
"I had a really great experience with Jennifer from State Farm. She was very kind, patient, and always willing to help me with all my questions. She explained everything in a way that was easy to understand and made the whole process much less stressful.

I really appreciate how much she cared about helping me and making sure I had the best option for my situation. She was always professional, friendly, and supportive. I’m very thankful for her help and I would definitely recommend Jennifer to anyone looking for a great insurance agent."
We responded:
"Thank you for the 5-star review of Rick Weissenhofer’s team - we really appreciate your kind words! "
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Jack Flowers

June 30, 2026

5  out of  5
rating by Jack Flowers
"Great service. The agents took time to answer all my questions and instruct me on the best policy for my needs. Elizabeth was especially helpful."
We responded:
"We appreciate your review, Jack. We are so happy that you had such a wonderful experience with State Farm Agent Rick Weissenhofer’s Team here in Oswego ! "
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Ahmed Akhter

June 9, 2026

5  out of  5
rating by Ahmed Akhter
"Picked up, follow through, great prices"
We responded:
"Thank you so much for the 5-star rating, Ahmed! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Michelle Finley

May 28, 2026

5  out of  5
rating by Michelle Finley
"I have had Rick as my agent for several years now. I have found him to be very responsive, thorough in his explanations, very competitive and truly an agent that works for his clients. We recently had a major water intrusion incident and Rick absolutely went to bat for us ensuring that our claim was handled to our satisfaction. I would highly recommend his services."
We responded:
"We are grateful for your 5-star review, Michelle! Thanks for taking a moment to share your positive rating of State Farm Agent Rick Weissenhofer’s Team here in Oswego . "
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Dori Goldsmith-Hovel

May 2, 2026

5  out of  5
rating by Dori Goldsmith-Hovel
"Elizabeth is always so helpful when i call"
We responded:
"Dori, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Weissenhofer’s Team—we are always here to help!"
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Stacy Wallace

May 1, 2026

5  out of  5
rating by Stacy Wallace
"Someone recently posted a false review using my name, so I want to set the record straight. Rick is absolutely incredible and consistently delivers the highest level of service to his customers. He and his team go above and beyond, offering exceptional care and sharing their extensive knowledge every step of the way. We trust Rick’s office with both our home , life and auto policies, and we’re genuinely grateful for the outstanding support they provide."
We responded:
"We appreciate your review, Stacy. We are so happy that you had such a wonderful experience with State Farm Agent Rick Weissenhofer’s Team here in Oswego ! "
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Dennis

March 28, 2026

5  out of  5
rating by Dennis
"Absolutely great customer service Jennifer is always there and always helps in anyway she can. Always gets the job done!"
We responded:
"Dennis, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Weissenhofer’s Team is just a call or email away!"
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Kristen Meneses

March 27, 2026

5  out of  5
rating by Kristen Meneses
"Jenifer Luby completely changed my expectations of what working with an insurance agent should be like. She’s attentive, easy to communicate with, and makes sure nothing falls through the cracks. Her level of care and follow-through is far beyond what we’ve experienced in the past. I wouldn’t hesitate to recommend her to anyone looking for reliable and knowledgeable support."
We responded:
"Thanks so much for the fantastic rating, Kristen! We are so glad you had a positive experience with us here on State Farm Agent Rick Weissenhofer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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yurguenn quintero

March 23, 2026

5  out of  5
rating by yurguenn quintero
"Muy buen servicio 👌🏾"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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kathy b

March 22, 2026

5  out of  5
rating by kathy b
"My insurance agent Jenifer Luby was incredibly responsive and helpful during this difficult time. Truly went above and beyond in her support."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Weissenhofer’s Team. "
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Angelica Padilla

March 18, 2026

5  out of  5
rating by Angelica Padilla
"Jenny, is always on top of everything. She always makes sure you get the best possible deal."
We responded:
"Thank you so much for the 5-stars, Angelica! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Daniela Cancino

March 18, 2026

5  out of  5
rating by Daniela Cancino
"I’ve been with State Farm for over six years, and my experience has always been positive. Recently I had to replace my old car due to some issues, and Jenifer was incredibly helpful throughout the process. She made navigating all the details and logistics much easier. Excellent customer service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rick Weissenhofer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lauren Steyl

March 16, 2026

5  out of  5
rating by Lauren Steyl
"Thank you Jenifer for helping me get set up and save so much money switching to State Farm insurance!"
We responded:
"Thank you for the fantastic review, Lauren! We are always here to help with your insurance needs here in Oswego . "
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Angela M

March 16, 2026

5  out of  5
rating by Angela M
"Jennifer L is the best agent! Makes it easy to understand and best price around."
We responded:
"Thank you for the fantastic review, Angela! We are always here to help with your insurance needs here in Oswego . "
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Hideraldo Luiz Cabral de Carvalho Júnior

March 13, 2026

5  out of  5
rating by Hideraldo Luiz Cabral de Carvalho Júnior
"Great service and support. Jenifer Luby’s always been very supportive and kind answering my questions and providing helpful advice"
We responded:
"Wow, thank you for the 5-star review, Hideraldo! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Maria Holguin

March 13, 2026

5  out of  5
rating by Maria Holguin
"Great customer service! ask for jennifer! Always so happy to help and find you the best deals! :)"
We responded:
"We appreciate your review, Maria. We are so happy that you had such a wonderful experience with State Farm Agent Rick Weissenhofer’s Team here in Oswego ! "
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Matias Salguero

March 6, 2026

5  out of  5
rating by Matias Salguero
"Excelente como siempre, muy satisfecho con el servicio que brindas. Gracias totales"
We responded:
"Glad you had a pleasant experience."
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Lynn Cullick

March 6, 2026

5  out of  5
rating by Lynn Cullick
"I cannot say enough good things about this agency! I called in for a quote on our autos and home and spoke with Liz. She quickly went to work gathering the information needed to provide me with coverage options and the quotes associated with each. She was responsive, knowledgeable, and helpful! Thank you for making the process of switching seamless.
We referred a family member who experienced the same high level of professionalism, patience, and attention. Needless to say, we will continue to send family and friends their way!"
We responded:
"Lynn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Berenice Burns

March 4, 2026

5  out of  5
rating by Berenice Burns
"Shortly after switching over to State Farm I got into an accident 2 days later. I was interested in how the process would work with State Farm. An agent called me quickly to discuss the incident and document my claim and get the report. She was very professional and kind. Jenifer also helped us save on other insurance costs so were happy we switched over."
We responded:
"Wow, thank you for the 5-star review, Berenice! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Valerie Duarte

Valerie Duarte

March 4, 2026

5  out of  5
rating by Valerie Duarte
"Working with Jenifer Luby has been amazing since the beginning and she made the entire process feel simple and stress free. She is always quick to respond and genuinely cares about making sure everything is handled the right way. In my experience she has done a lot more than any other insurance agent has done for us in the past and that level of professionalism is hard to find. So if you're looking for someone reliable, knowledgeable and easy to work with, I can't recommend Jenifer enough!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oswego to know that you had such a wonderful experience with us here on State Farm Agent Rick Weissenhofer’s Team."
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Brianne Soles

March 3, 2026

5  out of  5
rating by Brianne Soles
"Jenifer is great! Love her and all the hard work she puts into her job!!"
We responded:
"Thank you for the fantastic review, Brianne! We are always here to help with your insurance needs here in Oswego . "
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Mauricio Sosa

February 19, 2026

5  out of  5
rating by Mauricio Sosa
"Muy buen servicio el de Jeni es muy amable y eficiente en su trabajo nos ayudó muchísimo en cualquier problema y duda que tuve 100% recomendable"
We responded:
"Mauricio, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Weissenhofer’s Team is just a call or email away!"
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Marci Colin

February 19, 2026

5  out of  5
rating by Marci Colin
"If you want an insurance quote, make sure you ask for Jenifer Luby!! She always finds the best discounts and cares so deeply for all of her clients!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."